Frequently Asked Questions

Everything you need to know about TEAM WANG design.

Where does TEAM WANG design ship to?

We offer worldwide shipping to most international locations. Shipping costs and delivery times vary based on your destination and will be calculated at checkout.

What is your return policy?

We accept returns for items in their original, unworn condition with all tags attached within 14 days of delivery. Please note that certain limited-edition items may be final sale.

How do I determine my size for the 'COOKIES' collections?

Our pieces often feature a signature oversized fit. We recommend consulting the detailed size guide located on each product page to find your ideal measurements.

What payment methods are accepted?

We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment options such as PayPal, Apple Pay, and Alipay.

How can I track my order status?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.

Are the products authentic?

Yes, all products purchased directly through our official website or authorized global retailers are guaranteed to be authentic TEAM WANG design merchandise.